Returns & Exchanges
At Polychrome Goods, we want you to love every vibrant piece you purchase, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, we are committed to making your exchange or refund process as colorful and stress-free as possible.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label; simply download, print, and securely attach it to your return package.
Drop Off Package
Ensure all original tags are attached and drop your package off at any authorized shipping carrier location within 7 days of receiving your label.
Receive Refund or Exchange
After our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing